Microsoft Modern Work Solutions:
Technology is now the backbone of every small business in the USA. Whether it’s protecting sensitive customer data, enabling remote work, or ensuring day-to-day operations run smoothly, IT has become mission-critical. But for many business owners, one question stands out:
Should we hire an in-house IT team, or outsource through managed IT services?
At G6 Technology, we work with small businesses across the United States to provide tailored IT solutions, from fully managed IT services to hybrid co-managed models. Below, we compare both approaches so you can make the right decision for your business.
What an In-House IT Team Offers
An in-house IT team means employing staff who work exclusively for your company, handling everything from troubleshooting to long-term strategy.
Benefits include:
- Direct oversight and full control of your IT environment.
- A team that becomes familiar with your workflows, processes, and culture.
- Immediate on-site presence when hardware or network issues arise.
Challenges include:
- High costs for salaries, benefits, and training, which can exceed $80,000 per year per employee.
- Limited expertise—most small teams can’t cover cybersecurity, cloud management, compliance, and daily support equally well.
- Turnover risk—when key staff leave, valuable knowledge may be lost.
- Difficulty scaling—adding staff is costly and slow compared to business growth.
What Managed IT Services Provide
With managed IT services, you partner with a provider like G6 Technology and pay a predictable monthly fee for comprehensive IT support. Services can include help desk support, cybersecurity, compliance, cloud management, backups, and proactive monitoring.
Benefits include:
- Predictable, subscription-based pricing that makes budgeting simple.
- Access to a full team of experts with broad skills across IT domains.
- Instant scalability—services expand as your business grows.
- 24/7 monitoring and support, reducing downtime and catching problems before they escalate.
- Reduced management burden—no need to worry about recruiting, turnover, or certifications.
Challenges include:
- Less direct control than an in-house team.
- Dependence on your provider’s service quality and responsiveness, making vendor selection critical.
Cost & Value Comparison
When comparing in-house IT teams with managed IT services, small businesses in the USA often find that the difference comes down to cost, scalability, and expertise. Hiring even a single in-house IT professional can cost more than $80,000 annually, once salaries, benefits, and training are factored in. This option does provide control and on-site presence, but it leaves most small companies struggling with limited expertise and high overhead.
In contrast, managed IT services from G6 Technology generally cost between $100–$250 per user per month, making expenses predictable and far more affordable. Instead of relying on one or two employees, you gain access to an entire team of specialists, proactive monitoring, and 24/7 support. Managed IT is also easier to scale, allowing your IT services to grow alongside your business.
Simply put, in-house IT offers control but at a high and often unpredictable cost, while managed IT delivers broader expertise, stronger security, and better long-term value for small businesses.
Small Business IT in the USA
According to the U.S. Small Business Administration, 99.9% of businesses in the country are small businesses. These companies face the same cybersecurity threats, compliance challenges, and operational demands as large enterprises, but with fewer resources. That’s why more and more small businesses are turning to outsourced IT support and managed IT services in the USA they get enterprise-level technology and security at a price that makes sense.
Hybrid IT: The Co-Managed Model
Not every company wants to fully outsource IT, and that’s where co-managed IT services come in. With this approach, your internal staff handles everyday needs, while G6 Technology covers specialized areas like cybersecurity, cloud strategy, and compliance. This hybrid option provides the best of both worlds internal familiarity and external expertise.
Decision Checklist for Small Businesses
When deciding between in-house IT and managed IT services, ask yourself:
- Budget — Can you afford the long-term costs of full-time staff, or does a subscription model work better?
- Expertise — Do you need advanced cybersecurity, compliance, or cloud support?
- Scalability — How fast is your business growing, and can your IT keep up?
- Risk tolerance — Can you afford downtime, breaches, or compliance penalties?
- Focus — Do you want to manage IT, or focus on your core business growth?
Why Choose G6 Technology?
At G6 Technology, we specialize in IT support services for small businesses in the USA. Our offerings include:
- Managed IT Services USA – flat-rate, unlimited support.
- Co-Managed IT Services – extend the capabilities of your in-house team.
- Cybersecurity & Compliance Management – protect sensitive data and meet regulatory standards.
- Cloud Solutions & IT Consulting – strategies to help your business scale securely.
We help U.S. small businesses save money, reduce risk, and gain peace of mind with reliable IT services.
Conclusion
For most small businesses in the USA, managed IT services provide more value, flexibility, and security than hiring an in-house IT team. While an internal team gives you control, the costs and limitations often outweigh the benefits. A hybrid approach combining in-house familiarity with outsourced expertise is also an effective strategy.
Ready to explore IT subscription services for your business?
Contact G6 Technology today for a free consultation.
FAQs
Q1: What is the main difference between in-house IT and managed IT services?
In-house IT involves hiring employees dedicated to your business, while managed IT services provide outsourced experts on a subscription basis.
Q2: Are managed IT services cheaper than in-house IT?
Yes. Hiring in-house staff can cost over $80,000 annually per person, while managed IT services typically cost $100–$250 per user per month.
Q3: Can small businesses use both in-house IT and managed IT services?
Absolutely. Co-managed IT services combine internal staff with outsourced expertise for the best balance of control and scalability.
Q4: How do managed IT services improve cybersecurity?
Providers like G6 Technology offer 24/7 monitoring, advanced threat protection, compliance management, and proactive updates that most small in-house teams can’t match.
People Also Ask (PAA) – Extended FAQ for Small Business IT
Q1: Why do most small businesses in the USA prefer managed IT services?
Most small businesses prefer managed IT services because they provide enterprise-level support at a predictable monthly cost. Business owners save on salaries, benefits, and training while gaining access to cybersecurity, cloud, and compliance experts.
Q2: What is the biggest risk of relying only on an in-house IT team?
The biggest risk is limited expertise and coverage. A single IT person may not handle all areas like cybersecurity, compliance, and 24/7 monitoring leaving your business vulnerable to downtime or cyber threats.
Q3: Can managed IT services scale with my business growth?
Yes. Managed IT services are designed to scale instantly. As your business adds employees, devices, or cloud systems, your provider adjusts support and security without the need to hire new full-time staff.
Q4: Do small businesses still need an in-house IT manager with managed IT services?
Not always. Some companies choose a co-managed IT model, where they keep one IT person in-house while outsourcing advanced tasks to experts. This ensures both familiarity and deep technical support.
Q5: How does G6 Technology support small businesses differently than hiring IT staff directly?
G6 Technology provides a full IT department for the cost of one employee. Instead of relying on one or two hires, you get a team of specialists in cybersecurity, compliance, help desk, cloud, and strategy all available 24/7.
Let’s modernize your workplace. G6 is ready when you are.